Does the train run if it's raining/snowing?
Yes. Berkshire Scenic trains operate rain or shine.
Are there restroom facilities on the train?
Restroom facilities are available on all trains as well as in the stations at Lenox and Stockbridge.
Can I reserve tickets in advance?
Yes. You may now purchase your tickets in advance here on our website. Advance purchase tickets must be bought online at least 30 minutes prior to the time you wish to travel and are on a will call basis only. You may also buy tickets in person at Lenox Station on the day of your trip right up until departure time. Special events tend to be popular, so your best bet is to arrive early to purchase your tickets and/or purchase in advance. Many of our most popular events, including the Polar Express, will require pre-purchase and will sell out well in advance.
Where can I purchase tickets?
Tickets can be purchased at Lenox Station, on board the train, or online. Cash and major credit cards are accepted at the Lenox Station and through our website. When purchasing tickets on board, train personnel accept cash only and cannot accept bills over $20.00. Some special events are available by reservation only, please check our events page for the specific instructions how to reserve your tickets.
Can I purchase a one-way ticket?
Yes. You can travel one-way on any Berkshire Scenic Railway Museum train. Please refer to our listed fares for one-way ticket pricing.
Enjoy your ride aboard our comfortable restored vintage coaches.
Photo by Ross Mealey
Can I smoke on the train?
Smoking is prohibited on all trains and in all stations.
Is food available on the train?
There is no food service on board the trains, however you can purchase chilled bottled water on board.
Can I bring food and beverages on the train?
Yes. Food and beverages may be consumed while on board all trains. Please help keep our trains clean and carry off all trash with you.
Can I bring my pet on the train?
Only service animals accompanying passengers, or for training purposes, are allowed on board any train.
Is the train handicap accessible?
We make every reasonable effort to accommodate our visitors' needs. However, handicapped accessibility on board is limited due to the narrow vestibules and door openings on our historic passenger cars. Power wheel chairs that do not exceed 26" wide by 36" long usually will fit in the cars. Handicapped accessible lifts are located at Lenox and Stockbridge stations. Please contact us with additional details relative to any special requirements prior to your visit so that we can ensure a pleasant one.
What other attractions are nearby?
After you’ve enjoyed your ride on the Berkshire Scenic Railway, consider spending part of your day in historic downtown Lee, Massachusetts. There’s also the world-renowned Norman Rockwell Museum in Stockbridge. You can also tour beautiful October Mountain State Forest, which has many opportunities for camping and hiking. Lenox is also home to the Tanglewood Music Center, where the Boston Symphony Orchestra has been performing since the 1930s. There’s something for everyone, please contact us for additional suggestions and information.
Can I get a ticket to Boston or New York?
Unfortunately, our seasonal excursion service only runs between Lenox and Stockbridge, without connecting services. Intercity passenger service to major points in the national rail network is operated by Amtrak, with the closest station located in Pittsfield, Massachusetts. Please consult Amtrak’s web site for details.
I still have questions, how do I contact you?
Something else we can help you with? Please contact us!